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  • Introduction

    The safety and reliability of your insulin pump is of the utmost importance. The Accu-Chek Spirit Combo insulin pump has been especially designed with 2 microprocessors (engines or motors) that run the pump. A safety system monitors and controls the function of your insulin pump. It continuously performs safety checks (also known as “periodical checks”) in the background day and night to ensure its correct functionality. Checks such as permanent measurement of the force sensor, periodical checks of the main processor, periodical checks of motor and periodical checks of display etc. are performed in “milliseconds” and add up to around 9 million safety checks per day.

    If the safety system detects a change from the insulin pump’s normal state, it will trigger a warning or an error message. Beeps, vibrations and messages on the pump screen indicate the cause of a warning or error. Warnings and errors are the only way you can be quickly notified of any changes in your pump. A useful feature of the Accu-Chek Combo insulin delivery system is that after you hear the alert on your pump, and you then turn on your Accu-Chek Combo diabetes manager, the warning and error signals will appear on the diabetes manager display too! This makes it easy for you to check and respond to these signals without initially touching your pump. This lesson focuses on warning and error signals and how to deal with them.

    Did you know that your Accu-Chek Combo insulin pump performs 9 million safety checks each day?

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    Switching Bluetooth® wireless communication on and off
  • Goals

    At the end of this lesson, you will:

    • Understand the difference between warning and error signals
    • Know how to respond to warning and error signals
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    Switching Bluetooth® wireless communication on and off
  • Warnings and errors

    Warnings and errors issued by the pump make you aware of situations that require your attention. For example, your insulin pump will alert you that its battery life is about to expire or that the insulin pump is almost empty.

    Warnings and errors are not the same:

    • If a warning message is issued, like warning W1 telling you the cartridge is low, you will need to act soon
    • If an error message is issued, like error E1 telling you the cartridge is empty, you must act right away

    If an error signal occurs, your pump will switch to STOP mode and no more insulin will be delivered!

    Next lesson
    Switching Bluetooth® wireless communication on and off
  • Warnings and errors

    You need to put your insulin pump in RUN mode after giving the right response to the error signal. When your insulin pump signals a warning or error, you have the choice to respond to the signal using either the keys on the insulin pump or the buttons on the diabetes manager. Let's see how.

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    Switching Bluetooth® wireless communication on and off
  • Responding to a warning or error on the pump: step 1

    Press Icon on the to snooze the signal.

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    Switching Bluetooth® wireless communication on and off
  • Responding to a warning or error on the pump: step 2

    Press Icon on the again to confirm that you are aware of the meaning of the warning or error. For more information on warning or error signals, what they mean and the right action to take when they occur, please refer to the List of warnings and errors at the end of your Accu-Chek Spirit Combo User Guide. Now, let's look at how to respond to a warning or error using the diabetes manager.

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    Switching Bluetooth® wireless communication on and off
  • Responding to a warning or error on the diabetes manager: step 1

    Press Icon on the diabetes manager to start your diabetes manager.

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    Switching Bluetooth® wireless communication on and off
  • Responding to a warning or error on the diabetes manager: step 2

    Press Icon on the diabetes manager to snooze the signal.

    When the pump signals a warning or error when you turn the meter on, the diabetes manager switches immediately into the pump menu and displays the message.

    Next lesson
    Switching Bluetooth® wireless communication on and off
  • Responding to a warning or error on the diabetes manager: step 2

    Press Icon on the diabetes manager again to confirm you are aware of the meaning of the warning or error.

    For more information on warning or error when you turn your diabetes manager on, what they mean and the right action to take when they occur, please refer to the List of warnings and errors at the end of your Accu-Chek Spirit Combo insulin pump User's manual.

    Next lesson
    Switching Bluetooth® wireless communication on and off
  • Snooze and confirm the warning on the practice insulin pump. If you decide to practice any functions, on your own insulin pump, make sure the infusions set is disconnected from the insulin pump so that there is no chance of accidental insulin delivery. Ensure all your settings are put back to where they should be at the end of the practice.

    Next lesson
    Switching Bluetooth® wireless communication on and off
  • Now try to snooze and confirm the warning using the diabetes manager.

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    Switching Bluetooth® wireless communication on and off
  • Quiz

    You can respond to a Warning or Error signal using either the diabetes manager or the pump.

  • Quiz

    This is an example of an Error signal that might appear on the pump and diabetes manager displays. How quickly do you need to respond?

  • Congratulations!

    You now know how to respond to errors and warnings! Please go to the next chapter.

    Next lesson
    Switching Bluetooth® wireless communication on and off

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Lesson - 5

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